Microsoft Dynamics CRM 4.0: “The text entered exceeds the maximum length”

SYMPTOMS

When you promote an e-mail message by clicking Track in CRM in Microsoft Dynamics CRM 4.0, you receive the following error message:

The text entered exceeds the maximum length.

Additionally, the following error message is logged in the Event Viewer:

0x80044331 A validation error occurred. The length of the messageid attribute of the email entity exceeded the maximum allowed length of 100.

CAUSE

This problem occurs because the e-mail entity contains a long subject. However, the current size of the messageid attribute is 100.

RESOLUTION

To resolve this problem, change the maximum length of the messageid attribute of the E-mail entity. To do this, follow these steps:

  1. Click Settings  click Customization, click Customize Entities, and then double-click E-mail.
  2. In the Entity: E-mail page, click Attributes.
  3. Double-click messageid.
  4. In the Maximum Length field, type 200.
  5. Click Save and Close.
  6. In the Entity: E-mail page, click Actions, and then click Publish.
  7. Click Save and Close.

via Error message when you promote an e-mail entity in Microsoft Dynamics CRM 4.0: “The text entered exceeds the maximum length”. (Require Partnersource Login)

Contact Search is Not Working!

When end-user attempts to search records with Contact Search feature, nothing happens. Providing the end-user has the correct NAV license,  this usually occurs  because the Search Index mode has not been set to AUTO on the Marketing Setup. Setting this to AUTO enables search index to be built, the system can then perform search tasks as required.

Contact Search is accessed in Dynamic Nav from:  Sales and Marketing Menu|| Marketing || Search Contact Read More